Support global customers with localized articles, categories, flags, and language-aware search
Create multilingual help centers with per-language article content, category translations, public language switching, and tariff-controlled language limits.
Serve customers in their language
Let visitors browse localized categories and articles instead of forcing every customer into one default language.
Control rollout by plan
Language limits are tariff-aware, so teams can package multilingual growth across Free, Starter, Pro, and Enterprise.
Keep public UX clean
Language records include native names, flags, RTL settings, defaults, ordering, and active states.
Built for the workflows that decide customer trust
Each feature page maps to a real production area in the platform: limits, roles, automation, analytics, multilingual content, and customer-facing experiences.
Select supported languages
Choose the default language and active language set when creating or managing each support center.
Translate categories and articles
Use original-content links and language fields to keep translations organized by article and category.
Publish localized public pages
The public KB resolves requested language content first, then falls back to the support center default language.
Language management
- Language records with code, name, native name, flag, order, RTL, and active status
- Tariff-aware language limits for support center growth
- Configured locale list shared with public and admin UI
Localized content
- Article and category language fields with original content references
- Public category and article lookup with language preference fallback
- Localized home page and support center text settings
SEO readiness
- Language-aware slugs, metadata, and public routes
- Search results scoped by preferred content language
- Flags and visible language switchers for customers