Connect support centers to APIs, webhooks, SSO, plugins, and the tools your team already uses
Turn each support center into an extensible SaaS workspace with API access, webhook events, third-party integrations, plugin routes, and plan-gated capabilities.
Automate support operations
Use webhooks and integrations to notify teams, sync customer systems, and trigger downstream workflows.
Expose secure APIs
Plan-gated API access can support admin endpoints, external tooling, and custom support center automation.
Extend with plugins
Enabled plugins can load routes from storage and add capabilities without hard-coding every extension into core.
Built for the workflows that decide customer trust
Each feature page maps to a real production area in the platform: limits, roles, automation, analytics, multilingual content, and customer-facing experiences.
Enable abilities by tariff
API access, webhooks, SSO, third-party integrations, and widget integrations are feature keys in the billing catalog.
Configure per support center
Manage integrations from the support center workspace so each tenant can connect the tools it needs.
Deliver operational events
Connect ticket, contact, article, and customer activity to external systems through webhooks and plugin workflows.
API and webhook layer
- Plan-gated API access and webhook abilities
- Admin API middleware and request logging foundation
- External event delivery for production support workflows
Identity integrations
- SSO and OAuth provider settings for public customer portals
- Kiges ID support with secure callback and PKCE handling
- Role permissions for managing auth and integration settings
Plugin readiness
- Enabled plugin route discovery from storage
- Plugin-defined abilities and menu metadata support
- Extensible architecture for customer-specific modules