Launch a searchable self-service knowledge base your customers actually use
Create structured articles, categories, multilingual help centers, SEO metadata, article feedback, and public support portals from one production-ready workspace.
Reduce repetitive tickets
Turn common questions into searchable answers with feedback loops that reveal where customers still need clarity.
Ship organized content
Use categories, featured articles, pinned content, versioning, scheduling, tags, and article relationships.
Grow organic discovery
Every help center can carry clean slugs, meta fields, canonical URLs, and public pages built for search engines.
Built for the workflows that decide customer trust
Each feature page maps to a real production area in the platform: limits, roles, automation, analytics, multilingual content, and customer-facing experiences.
Create a branded center
Set colors, typography, home text, search placeholders, footer links, and public availability per support center.
Publish guided content
Draft articles, organize them by category, add attachments, define visibility, and publish when ready.
Measure and improve
Track views, searches, helpful votes, top content, and contact patterns from the support-center dashboard.
Content operations
- Article drafts, publish states, featured content, and pinned ordering
- Category hierarchy with icons, colors, images, and localized metadata
- Import and export paths for content migration
Customer experience
- Fast search, related articles, table of contents, print, and share controls
- Article ratings and written feedback for continuous improvement
- Public KB pages with brand-aware styling and language switching
Governance
- Role-based permissions for viewing, editing, publishing, and settings
- Tariff-aware limits for support centers, articles, languages, storage, and domains
- SEO and code customization gated by plan abilities