Give customers secure accounts, ticket tracking, SSO, and a branded public support experience
Support centers can include customer authentication, registration, email verification, password resets, SSO providers, and account dashboards.
Reduce support friction
Customers can sign in, view account areas, track tickets, and return to their help center without repeating context.
Control access per center
Require login for tickets, contact forms, or feedback while leaving public knowledge base content open when needed.
Support modern identity
Enable password login, SSO-only flows, Kiges ID, OAuth providers, and tenant-specific security settings.
Built for the workflows that decide customer trust
Each feature page maps to a real production area in the platform: limits, roles, automation, analytics, multilingual content, and customer-facing experiences.
Configure authentication
Choose password, SSO, or Kiges ID, then tune registration, approval, verification, captcha, and password policy settings.
Brand public account pages
Use support-center logos, colors, background settings, and auth copy to match the customer experience.
Connect tickets and customers
Logged-in customers can submit and track support requests with consistent identity across the portal.
Authentication
- Registration, login, password reset, and email verification flows
- Configurable password length and character requirements
- Session timeout, lockout, captcha, and single-session controls
SSO
- OAuth2 provider setup with public callback routes
- Kiges ID support with PKCE and tenant-aware return URLs
- SSO-only mode and automatic customer registration
Customer data
- Customer profiles, ticket history, locale, and account state
- Ban and activation flags for support operations
- Role and tariff boundaries for managing auth settings